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Industries hit hardest by COVID-19: Where does your business sit?

The top 8 industries hit hardest by Covid.
by
Emilio Mattiuzzo
4
min read
Published:
October 20, 2020
Last updated:
October 21, 2025
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Key Takeaways:

Most Aussie businesses have been affected by COVID-19 in one way or another, but recent RBA data shows us exactly how hard some industries have been hit. Restrictions and lockdowns are the biggest culprits, but changing consumer behaviours will also play a role in the future of each affected industry, and our economy overall.

8 industries in Australia severely impacted by COVID-19

1. Retail

While the retail market was expected to grow by 2.7% in 2020, it actually dropped off by 3.2%, costing the market a total of $17 billion. While retail stores were never technically forced to shut, many employers made the call on their own to protect staff and customers. Lockdowns and restrictions have also kept consumers away from shopping centres and physical stores, with many choosing to buy online instead or simply live with less.

2. Live music and events

Due to restrictions around social gatherings, the arts industry has taken a real hit. Concerts, festivals and live music are a thing of the past (at least for now). According to peak body Live Performance Australia, 65,000 events were cancelled due to restrictions, leaving hundreds of thousands of jobs unsteady. Major festivals and events have also been cancelled, including the Royal Easter Show, Vivid, Splendour in the Grass and Sydney Film Festival to name just a few.

3. Education

With visa granting on hold in line with restrictions, universities in Australia have been impacted massively. While the severity of the impact will differ among each university, it is estimated that Australia-wide, revenue will drop by $3 billion. According to the head of Universities Australia, Catriona Jackson, universities will feel the impact of COVID-19 for years. Up to 21,000 jobs are at stake and 7,000 of them are estimated to be academic research-related roles.

4. Gyms and health clubs

Restrictions saw gyms and health clubs closed for months, forcing them to put memberships on hold. Although public gyms are relatively safe now with new hygiene practices in place to protect members, germs can still live on surfaces such as metal bars and weights, and many previous gym-goers have been converted to at-home workout routines. This, along with less disposable income, has led to memberships cancelled for good. In fact, 24% of businesses within the fitness industry have reported a 61% decrease in memberships due to COVID-19.

5. Hospitality

After the temporary closure of cafes, bars and restaurants, venue owners had to think on their feet to survive. Coffee shops started delivering to doorsteps and sit-down restaurants began serving takeaway to get through the worst of COVID-19. Even now, although many venues have reopened, there are new rules around capacity, bookings and checking in that could be seen as a deterrent by consumers.

6. Wedding and laundry services

Planning a wedding is stressful enough. With so much that could go wrong—timeline issues, bad weather, wardrobe malfunctions and of course, unprecedented pandemics—things can quickly get awry. Unsurprisingly, the wedding industry reported a slew of cancellations and postponements, with many vendors unsure of how or when things will pick up.

With hundreds of events cancelled and employees largely working from home, laundry services also took a huge hit, with 53.5% of jobs in the industry lost between the months of February and April.

7. Airlines and tourism

One of the first industries to feel the pinch from restrictions were airlines. Due to state and border closures, they've seen a huge drop in revenue, having to let thousands of their staff members go, and force others to take leave (paid or otherwise). Tourism is also one among the hardest hit industries due to continued travel restrictions.

8. Healthcare

The healthcare industry has no doubt faced the biggest challenges of all. From establishing pandemic response teams and protocols to carrying out over 80,000 tests and fast tracking capacity for beds, diagnostics and equipment, the healthcare system has been shaken up like never before. And even post-pandemic, it will likely take time to get back to ‘business as usual’.

Where does your business sit?

As seen in the graph below, industries that have been hit hardest according to RBA data are accommodation, food, arts/media, education, admin and healthcare.

Roughly 3.5 million Aussie workers (28% of all workers) have been affected. Further, employees who have been impacted most severely tend to be women, younger people and those with low educational attainment.

Unemployment hit 6.9% in 2020, and while no one can predict exactly how things will pan out post-pandemic, the Government is doing their part in assisting Aussie businesses through tax refunds, grants and the JobMaker scheme, among other initiatives. Find out more about the latest initiatives announced as part of the 2020-21 budget.

References:

About the author
Carolina Mateus is an SEO Content Specialist at Valiant Finance, creating content that helps SMEs navigate business finance with confidence. She develops clear, actionable guides to simplify complex topics and support smarter funding decisions.
Ryan Ragland is VP of Enterprise Solutions at Valiant Finance, partnering with OEMs, resellers, and lenders to embed finance directly into their sales workflows. He designs scalable solutions that speed up deal cycles, improve customer experience, and unlock new revenue opportunities for partners.
Richie Cotton is Co-Founder and CTO at Valiant Finance, driving the company’s technology strategy and product innovation. He oversees the development of Valiant’s embedded finance platform and scalable solutions that make accessing business funding faster, simpler, and more reliable for SMEs.
Alex Molloy is CEO and Co-Founder of Valiant Finance, leading the company’s mission to make business finance more accessible and efficient. Since founding Valiant, he’s guided its growth from an Australian startup to a global fintech powering embedded finance for major institutions and platforms.
Henry Baker is Head of Working Capital at Valiant Finance, leading the company’s working capital solutions. He helps SMEs unlock funding to smooth daily operations and support strategic growth without additional financial burden.
Luke Saleh is Head of Asset Finance at Valiant Finance, leading the company’s vehicle and equipment lending solutions. He helps SMEs access loans that match their goals, enabling them to scale efficiently and invest in essential assets.
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James Pattison is National Business Development Manager at Valiant Finance, enabling brokers and accountants to diversify into asset finance and working capital funding, backed by 20 years in finance.